With extended hours, from 9a-12 midnight (eastern time zone) 7 days a week, All About Fitness Exercise Equipment experts are available to answer your questions - and suggest the best products and services to meet your needs. They boast over 30 years experience in providing residential and commercial clients with quality fitness equipment at wholesale prices. As part of this service, All About Fitness staff can design room layouts, inform of electrical changes necessary, quote exercise equipment to match your budget, and even suggest ways that clubs can increase their bottom line. Also offered is service personnel, who travel to homes/businesses to assess and/or repair exercise equipment. They can also custom design a service contract - to maximize the life of your equipment. The goal of All About Fitness is to create an ideal buying experience, with the perfect combination of staff expertise, low prices, and comprehensive products/services. To do this to the best of their abilities, please note the following information, and feel free to provide your feedback below that.
Mailing Address:
All About Fitness, Inc. PO Box 221 Johns Island, South Carolina 29457
Phone: [customer service hours are 9am-12 midnight (ET) Mon.-Sun.]
843-636-3833
Email:
customerservice@allaboutfitness.com
Website:
allaboutfitness.com Payment:
 PayPal is standardly accepted - for customers to securely make their credit card purchases. Please contact All About Fitness staff @ 843-636-3833 - for them to walk you through the PayPal process. They also accept business and certified checks. Payment in full is due at time of order, and all purchases are non-refundable. This has become necessary, due to the great expense of shipping and handling heavy fitness equipment and saunas. It also allows All About Fitness to continue passing along such significant savings to its customers. Shipping:Due to the high volume of business (at All About Fitness, its manufacturers and shipping companies), items purchased typically ship within 4-6 weeks. If it is a product that is readily in stock, or an accessory, shipping time could take much less. However, special-ordered club equipment or custom-designed saunas could take longer. Items purchased in the extra busy season (of Oct.-April) could also involve an extended shipping time. Please know that All About Fitness staff will do their best to arrange shipment of your equipment just as soon as possible. Once it has shipped, your All About Fitness sales rep. customarily gives customers a call to provide tracking info. You may also hear from the shipping company, to make a delivery appointment. Please inspect your product(s) - preferably while the shipper rep. is still at your home/business - and report any damage to them, as well as to All About Fitness staff. That way, a replacement item or parts can be shipped out ASAP to remedy the situation. Tell-A-Friend Program:All About Fitness strives to exceed expectations of each and every customer. Its staff also strongly believes in the positive value of word-of-mouth. Therefore, each All About Fitness customer who refers a friend (or family member, neighbor, co-worker, etc.), and that person/business also purchases from All About Fitness, the initial customer will be rewarded with a credit towards another All About Fitness purchase. The credit will be proportional to the initial purchase amount - and should be issued within 4-6 weeks after the friend receives the product(s)/service(s). The issued credit is typically good for one year from the friend's purchase date, but All About Fitness staff will try to be as flexible as possible with the usage date. |